Product cancellation and return policy
Dear customer, you have the right to cancel the purchase contract that starts from the date of confirming the sending of the order.

If you receive the product, you have 14 days to cancel it, starting from the next day you receive it.

Please note that weekends and public holidays are also included in the calculation

We fully realize that sometimes you may change your mind about the product, so we give you a choice between “exchange or return”.

In the event that the merchandise you have received is damaged or has defects, or if you simply wish to return the product for any reason.

Please keep the receipt of your purchase and contact directly the store you purchased the product from

While making sure that none of the products to be returned to us has been used or removed from any cards or stickers, if any,

And to be in the same condition as it was received (in its original box or package) and it must reach us within 21 days,

With writing a note explaining why you want to return the product, and we will return the full amount to you within 7 days.

If you canceled your order only because you changed your mind then you must pay the shipping rights to return the product.

As for if the products you received are damaged, have defects, or do not match the description on the website, we will change the product for you or return the full amount to you while taking care of the additional shipping rights.

. Please be aware that these terms and conditions do not affect your statutory rights as a consumer.

If you have any questions about how to return a product or any other inquiries, please contact customer service